pharmacy — Healthcare Rankings — Best Industry Rankings

What it is: Glassdoor is a top job and recruiting site. It maintains a large database of company reviews submitted by job applicants and current and former employees. The company reviews link to Glassdoor’s searchable job listings to make it easy for a job seeker to do their company research.

Why it Matters to You: Glassdoor is admittedly a review system, not a ranking. Site’s users rank pharmacies on a scale of 5. The user input is compiled by Glassdoor, yielding a score and is very handy for specific company research as well as comparison with pharmacy peers. Glassdoor’s reviews include management approval, salary and benefits reports, and company culture.

Considerations: While it can provide very insightful information, Glassdoor is not a scientific survey and should be viewed as more a “word on the street” reference. That said, Glassdoor is the clear leader in user-submitted rankings. It often synthesizes dozens or even hundreds of reviews, thus mitigating sampling size bias, e.g., where one or two disgruntled employees can throw off an entire ranking system.

Created By: Glassdoor

What it is: J.D. Power is a distinguished global marketing research company the conducts surveys of customer satisfaction, product quality, and buyer behavior for a wide range of industries. The J.D. Power annual award is recognizes exemplary consumer-facing companies.

Why it Matters to You: J.D. Power ranks pharmacies on a 5 star (or “circle”) scale with 5 being the best. Pharmacies are ranked according to overall satisfaction as well as specific factors such as prescription ordering and filling process and staff. Rankings are categorized: Chain Drug Stores; Mass Merchandisers; and Supermarkets.

Considerations: J.D. Power’s rankings are largely based on the consumer experience such as price and service. It does not necessarily base its findings on the employee experience or management or peer reputation. It rankings are also limited to larger companies with well known brands.

Created By: J.D. Power